lost touch with your readers

Have You Lost Touch With Your Readers?

lost touch with your readersAs a blogger you may be completely unaware you have lost touch with your readers.

Some bloggers are continually churning out content on a hope and a prayer that the search engines will find the content and generate highly interested people to their blog post content.

 

 

Sorry to tell you but that’s you then you’re failing quickly as a blogger.

So let me ask you….

Have you noticed the amount and type of comments you’re receiving have changed? Are you indeed not getting any comments at all these days?

Have you noticed the amount and type of comments you’re receiving have changed? Are you indeed not getting any comments at all these days?

As bloggers, we should always be striving to create the most relevant content we can for our target audience.

However, do you know who your target audience is?

Are we really connecting with them?

Are we communicating in a way where the real meaning our words are conveyed?

Let me start by sharing an incident we just had that really brought home the essential elements of successful communication.

We live in a remote little Thai village and 2 days ago in the middle of a very stormy night whilst driving on a country dirt road I all of a sudden heard a screeching noise coming from under the car.

Being a complete mechanical dunce and still some 200kms away from home, I pulled over to the side of the little road and waited for the storm to ease.

Finally, with some help from a passing motorist, I discovered that the drive-shaft on our car had collapsed.

Long story short – after sleeping in the car overnight, I finally made contact with the Honda dealers who organized for the car to be transported for repairs.

And this is where the communication problem came into play.

Yes, I can speak passable Thai but I failed to pick up the nuances in the words being told to me by the mechanics. Not wanting to worry or upset me they told me that the car could easily and quickly be fixed and they just had to wait for some parts.

What they failed to communicate to me was that the delivery of the parts could be 7-10 days, and even then they were not sure how long it would take them to complete the repairs AND the cost was going to be HUGE!

And that was with face-to-face communication – the best we can ever hope for!

In our virtual world of blogging, technology has completely changed the way we communicate on a regular basis.

It’s so easy for us to succumb to the speed and convenience of technology with things like chat and share functions in social media or on skype.

Call me old-fashioned but we are also moving away from the traditional and most important form of interaction – face-to-face communication

Communication is critical for entrepreneurs and I’d suggest it’s almost impossible to build any business if you don’t communicate.

But it’s HOW you communicate that will determine if you succeed or fail in your online (and offline) business.

So let me ask you again. Have you lost touch with your online community?lost touch with your readers

The problem with our virtual online communication is that we lose some essential elements of our communication potential.

With words alone, it’s virtually impossible to fully interpret emotions and vocal tones except for maybe the very best writers.

In addition, 2-way eye contact is completely missing even with the use of “live video” and the ability to read body language has been completely removed.

It’s commonly accepted that only 7% of our communication is provided by verbal or written word. 38% of our communication is based on speech/tone/pitch factors. In other words (excuse the pun), 55% of all communications is based on non-verbal body language.

Elements like our personality, excitement, passion and attentiveness can’t be fully interpreted online.

The same thing goes for relationships. Many of us are fully involved in creating and building relationships online within our niches and a lot of this is done via email and social media chatting.

But are we really communicating the right messages?
Are we indeed sending mixed messages?

Without the power of face-to-face communication, words can very easily be misinterpreted online and in some cases result in lost touch with your readers .

lost touch with your readersHere’s a classic case of misinterpretation with text messaging using phones that auto-correct text.

Our facial expressions, physical gestures and the emotional tone of our voice alter the meaning of our words. 

And this is why it’s difficult to express ourselves fully and with authenticity in an email, text chat or even on Skype.

As bloggers, we need to be aware that just creating and providing valuable, relevant content is not enough to become a profitable blogger.

Just look at your last blog post, video, social media chat or even the last email message you sent out.

Did your content also generate engagement?

I strongly support the concept of providing valuable information. However, you must ensure you are really communicating with your target audience if you want to survive online.

Just providing information – no matter how valuable it is – will rarely if ever build any relationships online.

I am suggesting you always strive to be engaging.

In other words use a variety of communication options apart from the written word.

Utilize things like video and audio to share your message.

In addition, be completely open with people, be talking with them about what you do, how you do it and why you do it.

Always be showing your target audience not only that you understand them but that you are prepared to engage with them.

The more you engage with people the more relationships you will build, the faster your business will grow and the more money you will make.

It’s that simple or is it?

Here’s a post that gives you some more tips how to have an engaged community”

The virtual communication platforms we all use can and do cause issues for all of us.

For example, a friendly e-mail can be interpreted as sarcastic or even an innocent Tweet can be perceived as inflammatory.

Communication issues like these can cause big problems for our online businesses, and could easily lead to losing prospects, customers, and revenues.

And yes we all make communication mistakes at one time or another.

But you can optimize your communication potential, avoid the issues that arise if you lost touch with your readers and at the same time, protect your online reputation by always taking into consideration the needs of your target audience.

So Have You Lost Touch with YOUR Readers?lost touch with your readers

Here some simple steps to take to help if you have lost touch with your readers. 

Prepare each piece of communication carefully and make sure you are clear about the actual purpose of your message.

Always add “you” in your communication by sharing your thoughts and you’re your feelings about whatever you’re talking about – if this applies to your blog

Always give yourself time to check your post, email or presentation before you send it. Is your real message clear?

Never assume that your readers have fully understood your message.

Don’t React, Respond Instead

In your blog posts or your emails encourage people to respond with questions or simply reply and tell you that they don’t understand what you’re sharing.

The result of having a focus on this specific issue and encouraging feedback from my readers and subscribers has been a significant increase in the number of questions left in my blog comments plus it has also helped improve my email open-rates.

And most importantly, keep in mind that all communications are a two-way process. Have a mindset that is ready and willing to answer questions from your blog readers and always pay attention to what your audience has to say.

Communicate in Stories. Story-telling has been a key communication strategy for me with my posts and emails and this form of communication has started to really work for me.

People really respond and engage with stories and it’s not that hard to do.

By simply taking lifestyle events like the car incident you can weave your message into a more engaging format and help avoid the scenario of having lost touch with your readers.

TIPS: Search online for “feel good”, “amazing”, “inspirational” “motivational” or even “weird” short stories and let your imagination flow with how you can possibly segue into the real message you want to share with your readers or subscribers or viewers.

lost touch with your readers

If you get the chance check out on Amazon books for a book by Paul Smith called “Lead With a Story” – this classic book shows you how to craft business narratives that captivate, convince and inspire.

lost touch with your readers

And whatever you do, if you want to see how truly effective (and profitable) the story-telling of everyday events can be, then make sure you check out Ryan Biddulph’s “Blogging from Paradise” Ryan has been travelling the world for years whilst sharing with everyone his exploits and experiences in a story-telling format that is communication at it’s very best.

Your Turn

I know how busy you must be so many thanks for your comments.

“Have you lost touch with your readers? 

Do you engage in the same way with your prospects, subscribers, and customers?

What communication experiences can you share that shows the power of engagement?

Please leave me your thoughts and feedback in your comments – I always reply and engage as much as possible.  

Peter Beckenham

I'm an Aussie entrepreneur who lives and runs his internet marketing business from a remote Thai village. Like you I was overwhlemed and confused when I first started online but I've worked out how to ethically make money online. If you enjoyed this post then SUBSCRIBE TO MY BLOG COMMUNITY where you will get lots more information about how to make internet and affiliate marketing work for you.

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46 Comments

  1. Hi Peter,
    Great article. Thanks for sharing it .
    It is really good that you do care for your readers a lot than SEO.
    Keep up the good work.
    Thanks again.

  2. This is a vital topic to select, thank you peter for sharing such an good topic. Blogging has become just the way to earning.
    You have pinpoint many things.

  3. Hi Peter,

    This is what i was looking for, I am losing my readers day by day, and not even getting relavant comments on my posts, I just noted all of your points..Thanks for sharing !

  4. Hey Peter,
    Another great article, I know I understand why my audience is not taken any interest on my blog and I found that my blog’s bounce rate last 1 month getting too high approx 80%.

    But thanks to you. I understand how to increase Engagement on my published content and how to reduce the bounce rate of the blog.

    Thanks, Peter 🙂

    Have a nice day!
    Prajjwal Rajput recently posted…How To Increase Google+ Followers For Free And FastMy Profile

    • Hi Prajjwal,

      Absolutely delighted that my post helps you with your blog post engagement – it takes time but its really worth the effort.

      Cheers and best wishes from the remote Thai village blogger

      Peter

  5. Another excellent post!
    You have shown us how to leverage an interesting story – about your broken Honda – into a mini lesson on communication skills.
    Communication is everything, and you have rightly pointed out that when we communicate online, it is not the same as doing it face to face.
    Thumbs up to you !

  6. Hey Peter,

    Although I’ve read quite a few blog posts about this topic, I really like the way you put it the best.

    Yes there is sort of a discrepancy when it comes to communicate with your readers online. Although you’re consistent with publishing great content, but being able to connect and engage with them is a whole different ball game.

    That’s why there’s certain words and paths to be taken in order to better communicate with your readers. I’ve read a couple of books on NLP which helped a little, but I think using the story approach works even better. Quite frankly we all have similar experiences and using your own story as an analogy to get a point across will better engage your readers. At least for me it does 😉

    Thank you for sharing Peter! Have a great week ahead!
    Sherman Smith recently posted…How Can Solopreneurs Promote Their New Blog Posts?My Profile

    • Hi Sherman and many thanks for your visit with me,

      I truly appreciate your awesome feedback and thank you for your supportive thoughts.

      Connecting and engaging with folks is something that I love to experiment with.

      Sherman, I am no NLP expert by any means but story-telling to me is a natural way to express myself and hopefully connect with my audience.

      Thak you again for your sharing your insights and expertise – awesome addition to this post

      Best wishes from the remote Thai village marketer

      Peter

  7. Hello Peter,

    I would say that you have nailed the topic and yes, keeping in touch with our blog readers is more important as they are the causes for blogging success.

    We should craft the quality & helpful posts for them. Yes! I agree with you that we need to engage and communicate with them by including a nice call-to-action.

    Once we lost our loyal visitors, we would lose everything and then it would become a frustration circumstance for the bloggers.

    Thanks for adding the useful links here, I aware of Ryan’s blogging from paradise and it is too good.

    I’ll check the details of other blogs that you have mentioned here.

    One of my friends has shared your post and thus I got the nice opportunity to read your wonderful post.

    Keep your good work and have a productive week ahead.
    Mathew recently posted…WP Engine Review – Fastest WordPress HostingMy Profile

    • Hello Mathew and welcome to my place,
      I am delighted someone passed on this post to you and that you got some real value from it.

      Keeping real contact with our blog readers is critical to our survival as bloggers.

      In fact, to me communicating with my readers is far more important than any SEO things that I know I should be doing – but it bores me to tears and it’s too hard for this old marketer to get his head around!

      Once again it’s great to have you visit and comment Mathew -come back again soon OK?

      Best wishes from the remote Tha village blogger

      Peter
      Peter Beckenham recently posted…5 Tips for Marketing to Baby BoomersMy Profile

    • Hello and welcome to my place Lauretta,

      Thanks for taking the time to check out my post and for leaving me your feedback.

      We always have to make sure we are putting our readers FIRST with everything we do with our content creation – otherwise, we’ll end up talking to ourselves!

      Thanks again Lauretta,

      Best wishes from the remote Thai village blogger

      Peter
      Peter Beckenham recently posted…5 Tips for Marketing to Baby BoomersMy Profile

  8. Hi Peter,
    Great post – I particularly liked –
    ‘Always add “you” in your communication by sharing your thoughts and you’re your feelings about whatever you’re talking about – if this applies to your blog’.

    One thing I always do is read my post aloud before publishing it: it helps me see where I could be clearer and notice any typos.

    Thanks,
    Michelle

    • Hi Michelle and welcome to my place,

      I’m delighted you found real value in my post.

      Yes, it’s so important to share with our readers exactly how we feel and think about whatever the topic is we’re creating.

      Our readers want to know that we’re real, that we’re human and that we’ll be sharing from our heart (on occasions) – all part of being authentic and building our credibility.

      Great idea to read your posts aloud – that’s something I remember reading about a long time ago but I’d forgotten about it – thanks a million for the heads-up with that great tip.

      Great to have your super feedback Michelle

      Best wishes from the remote Thai village blogger.

      Peter
      Peter Beckenham recently posted…5 Tips for Marketing to Baby BoomersMy Profile

    • Hi Dinesh,

      Thanks for your visit and the feedback my friend.

      Its a sad fact of life but there are many bloggers out there who are pumping out stacks of posts without a thought for who may be interested in reading them.

      They’ve never done any target audience research but simply create what THEY think people would be interested in.

      How crazy can you be?

      Best wishes from the remote Thai village blogger

      Peter
      Peter Beckenham recently posted…Email Deliverability: The Ultimate GuideMy Profile

    • Hello and welcome to my place Darrell,

      It’s grat to have you visit with me and thanks for your thoughts.

      Yes, good communications are the key to everything, especially when it comes to our blog readers.

      Darrell, I look forward to you coming back again mate – it’s always great to meet new folks and build new relationships.

      Best wishes from the remote Thai village blogger

      Peter

      PS. Darrell check the email address you used to leave this comment – I have a surprise for you.
      Peter Beckenham recently posted…Email Deliverability: The Ultimate GuideMy Profile

    • Hey Peter and welcome to my place,

      Please tell me more about your website for handmade items? I’d love to know as we also operate a website that specialises in handmade naturally dyed Thai silk. If you haven’t yet started a blog associated with your website then I strongly advise you to start one as your target audience for handmade items are folks who love to chat, communicate and share things. These folks can become very loyal and also act as advocates for your website and your handmade creations. It’s amazing how different that market is from the internet marketing niche that I also operate in.

      Please let me know if you’d like to chat about developing your market Peter – always happy to share what experiences we have had.

      Best wishes from the remote Thai village marketer and blogger

      Peter
      Peter Beckenham recently posted…Have You Lost Touch With Your Readers?My Profile

  9. Love this great article, without great content, it’s definitely the easiest way to lose all the readers over time and it’s hard to expand without readers.

  10. Hi Peter,

    What a fantastic post! And such a relevant topic bloggers face sometime or the other in their blog’s journey. You hit the nail on the head by stating that bloggers are not even aware, at times, that they have lost touch!! That is so true!
    And I absolutely loved the video, too (totally agree with Donna about all what she said). You really are a great teacher and impart your wisdom and experience in a very natural and unassuming way. I so much appreciate that.
    You probably know of my past life as a corporate executive. The many interactions I had particularly during that time were so totally driven by the fact as to how one came across in a face-to-face meeting and interaction. Learning those lessons early in life, I went on to see the power of real-time interaction, even if it be via phone conversation or Skype or similar – very much so in the internet marketing niche, where many choose to “hide behind emails” rather than coming out in the open and just interacting, be it via video or other means.
    Loved your post – thanks so much for your usual, extreme-high-quality content!

    Best wishes,
    Sameer
    iSameerJoshi.com

    • Hello Sameer and welcome to my place,

      I greatly appreciate your valuable comment and especially the bit about the “face-to-face” experiences you mentioned as a corporate executive.

      Yes, way too many folks hide behind their emails and wonder why they are not building the types of successful relationships that are required to be a successful online entrepreneur.

      Thanks for your visit and for sharing your expertise Sameer – very much appreciated. Come back again soon OK?

      Best wishes from the remote Thai village blogger

      Peter
      Peter Beckenham recently posted…Have You Lost Touch With Your Readers?My Profile

  11. Hi Peter,

    I just loved your video! You are a wonderful teacher my friend. So much so I joined your Tribe. There is always room for learning and I set time out every day to do so. I see that one thing I am not doing is face to face to clinch a deal. Guess I got caught up in this Millennium generation communication. Weird from this old bird hugh?

    But you have inspired me so much to be doing more face to face …via skype and phone. It is funny because I just started doing tele seminars with folks. Now I want to do more of a face to face.

    Our body language is so important for others to understand our message. I always said that a video on our blog is like a virtual handshake, but I do need to take this further.

    Thanks for the inspiration my friend.

    -Donna
    Donna Merrill recently posted…Law Of Attraction – My True Life StoryMy Profile

    • Hello Donna and welcome back to my place,

      Wow thank you so much for joining my little tribe – you just made my day!

      There is no doubt about it – face to face is still by far the very best form of communication, engagement, and real understanding.

      Many people have the skills to express themselves very effectively in writing but not everyone can do this.

      So if they can possibly just get in front of a camera, be themselves, and talk as if they were conversing with a good friend, then they would definitely improve their chances of success. Like you so rightly said Donna , a video is like a “virtual handshake!”

      As always so much appreciate your support and feedback Donna

      Best wishes from the remote Thai village marketer

      Peter
      Peter Beckenham recently posted…Have You Lost Touch With Your Readers?My Profile

  12. Hey Peter,

    Glad to read your another brilliant post,

    I am regular reader of your post. In this post i have noticed you have shared great ideas to establish maintained relationship with readers. It is very significant for any blogger in communication.

    Yes, always check mail, post and comments of readers to imptove relationship with them. I also try to follow all sorts of point to establish good communication.

    Thanks for sharing your worthy post.

    With best regards,

    Amar kumar

    • Hello Amar and welcome back,

      I am delighted to have you as a regular reader and commentator – I much appreciate you.

      Yes, all of us bloggers must pay careful attention to the way we communicate otherwise we’ll just be wasting a lot of words and people’s time.

      Amar care to tell me what in particular got your attention about the ways we can communicate in this post?

      I’d love to know as we’ll all different and we all have different target audiences.

      Best wishes as always from the remote Thai village blogger

      Peter
      Peter Beckenham recently posted…Have You Lost Touch With Your Readers?My Profile

  13. Hey Peter,

    Connection with your readers is the main thing to focus on. Most of the bloggers don’t even know if their readers lost their touch or not.

    Making human bonds with your readers always bring the positive things for your blog. You will get more comments, more shares, and the growth.

    I like the story you have mentioned.
    Thanks for sharing with us.
    Enjoy the weekend.
    ~Ravi
    Ravi Chahar recently posted…How To Solve Syntax Error In WordPress For functions.php?My Profile

    • Hello and welcome back to my place Ravi,

      Yes, are absolutely correct. The more we can “bond” with our readers the more effective our communication and engagement will be.

      And after all, isn’t that the exact thing all of us bloggers are seeking? Well apart from earning our share of online income as we go!

      Many thanks as always for your contribution to my post-Ravi – come back again soon OK?

      Best wishes from the remote Thai village blogger

      Peter
      Peter Beckenham recently posted…Have You Lost Touch With Your Readers?My Profile

  14. If you’re at home with your family and you don’t communicate well, what happens?

    No peace.

    Same thing applies to the virtual world. Like Kim said, it’s everything.

    Look, communication determines our future. It determines our success or failure. Communication to me is a dictator in our lives.

    We must learn how to communicate effectively anywhere and everywhere. Lack of it brings about misunderstanding.

    Lack of it at home and workplace can make you lose your job. Life. Faith. And Hope.

    Effective communication is equal to success and life. No communication no life, Peter.

    I hope no one dispute these facts. That would be ignorance in disguise.

    Wonderful post, sir.

    Thanks for sharing.

    Francis.
    Francis Quarshie recently posted…6 Steps Guide to Create Your Email Autoresponders (Use GetResponse)My Profile

    • Hello and welcome Francis,

      Wow, you make some truly excellent points about “communication” and for sure, I’m not going to argue with any of them.

      Effective and thoughtful communication is the basis of all relationships – both online and offline – both in a business and in our daily lives.

      Sadly many bloggers ignore these simple truths when they create blog content to their own detriment. They lose the interest and attention of their readers and wonder why their blog is dead and their income suffers.

      Francis, thank you for your awesome contribution to this post. I greatly appreciate your thoughts and wisdom.

      Best wishes from the remote Thai village blogger

      Peter
      Peter Beckenham recently posted…Have You Lost Touch With Your Readers?My Profile

  15. Hi Peter,

    Another excellent post!

    You have shown us how to leverage an interesting story – about your broken Honda – into a mini lesson on communication skills.

    Communication is everything, and you have rightly pointed out that when we communicate online, it is not the same as doing it face to face.

    That said, text-based communication has unique advantages, not the least being to tell stories in a powerful way. Writing a story, as opposed to voicing it, gives us time to finesse it. When we finally publish it, it will likely hit the spot with the reader.

    As you’ve also pointed out, two-way communication takes our online marketing activities to a higher level. So, encouraging readers to make a comment will take the relationship to a higher level

    Thanks, Peter – I really enjoyed this post

    Kim
    Kim Willis recently posted…Affiliate Marketing – Small Ticket Versus Big Ticket ProductsMy Profile

    • Hi Kim and welcome back to my place,

      Thank you – as always your contribution is extremely valuable and very much appreciated.

      You’re right about text-based communication having the capacity to be powerful. However, not everyone has the ability to express themselves in writing like you can Kim. For many, it’s a real struggle and this is where communications can most definitely break down or at least stall in their level of effectiveness.

      I hope you got the chance to check out the special video I added into this post – it covered some points that I did not actually write about and I’m hoping it has a powerful message for people when it comes to communication and engagement.

      Kim thanks again for your input and your guidance mate.

      Best wishes from the remote Thai village marketer

      Peter
      Peter Beckenham recently posted…Have You Lost Touch With Your Readers?My Profile

  16. Hi Peter. First of all, it sounds like a scary experience, so I’m glad you managed to get home safe and sound. And secondly, I’m very happy to see you making some lemonade out of it in the form of this blog post. As for your question about losing touch with our readers, well…we’re still trying to figure out who will engage people posting comments on our blog. So you’ll forgive us (I hope) for not having replied to your previous comment. We’ll do our best going forward.

    I would also strongly encourage using storytelling in your content. If you can manage to weave in a story about yourself and/or other real people to make your point, as you have done in this post, it helps you connect with the reader on a personal level that you can’t do with dry analysis, facts and information.

    Thank you once again for reminding me about communication and engagement – one of the most essential aspects of being a blogger.
    Anand recently posted…The 5 Expert Ways to Nurture Leads & Increase ConversionsMy Profile

    • Hello Anand and welcome back,

      Thanks for your kind thoughts and although home safely it looks like we’ll be without a car for some time and that makes things a bit difficult when you love in a remote little village.

      Anand, it’s always so good to have you visit with me as I always appreciate your comments.

      Yes, the use of story-telling is going to be a big part of my future blog posts and email marketing as well. I actually love the story concept and its not that hard to do.

      Good luck with your reader’s engagement and if there is something I can do to help please just ask me OK?

      Best wishes as always from the remote Thai village marketer

      Peter
      Peter Beckenham recently posted…Have You Lost Touch With Your Readers?My Profile

  17. Peter, I love your style of writing. Always love reading your stories which always lead to something valuable for your readers. I understand where you are coming from when you say “face to face communications” are in the past. Skype is the closest I would say. But to be honest I am not comfortable with Skype or video. And I do understand and hear lots that video is the future. I think you can get good vibes and make a decision that you do like and trust the person who is on the other end of the email or message box. But I do truly agree with you that videos are important and a plus when getting to know and trust each other b. I do want to add in my defense that just by reading your post here, living your story out with you that this engagement was totally an A+. Looking forward to reading your future stories. Sincerely David
    David A Rhodes recently posted…Baby Boomer, Babies No More; I salute you!My Profile

    • Hi David and welcome back to my place,

      Many thanks for your kind thoughts and yes the old-fashioned “face to face” is still the most effective of all communication types.

      Video is most definitely a great way to engage people online David but I also appreciate the fact that this form of engagement is not for everyone.

      I’m delighted with the A+ rating you gave to my written word – thank you so very much as that means a lot to me.

      I hope you made time to check out the video in the post as I gave some helpful tips in there that are not mentioned in the written part of my post.

      Best wishes David from the remote Thai village blogger

      Peter
      Peter Beckenham recently posted…Have You Lost Touch With Your Readers?My Profile

  18. Hi Peter,

    Thanks so much for the kind mention. What a pleasant surprise 🙂

    Goodness, it’s easy to lose touch with your readers unless you genuinely dive into helping them with their pain points and problems. Adds such an empathetic, compassionate tone to each interaction, so whether you’re sending a DM on twitter, or an email, or whether you’re posting a video to Facebook or whether you’re Skyping, communicating effectively is easier for you versus the blogger who just wants to get something from the interaction.

    My heart reaches out to you buddy. I speak 4 phrases of Thai so I’d be completely lost but after spending 2 years of my life in that wonderful country, I get not only the communication barriers, but the go with the flow nature to things…..even if it means waiting 7-10 days in a remote outpost somewhere, for auto parts, if that is “the flow.”

    It’s just a different perception and attitude in terms of clarity and customer service, and letting people know specifically what the service entails as far as promises, time frames, etc.

    In my native New Jersey, people don’t want to wait for 7 to 10 minutes for auto parts and repairs LOL!

    Glad you arrived home safe and sound, despite the stressful situation.

    Thanks again for the kind mention Peter and appreciate you sharing this super helpful post.

    Ryan

    • Hey Ryan,

      Welcome back to my place and it is an absolute pleasure to feature you and your story-telling achievements.

      Totally agree with you re addressing the “pain points” of our target audience id we want to remain relevant and not lose touch with our readers.

      Ryan what was interesting about the car incident wasn’t the lack of understanding of the Thai language but rather the cultural thing of not wanting to offend or upset anyone. This is really a lovely part of the Thai culture but it can also be very frustrating if you really want the truth about a particular situation.

      This is especially an issue for foreign senior managers working in Thai companies where the staff who report to the foreigner never want to be the bearers of bad new. So they simply do not pass on information that could be critical in many decision-making circumstances.

      But we’re all different that’s for sure and that’sd also why communication is just so critically important for all businesses, both online and offline.

      Ryan as always truly appreciate your insight and experience – thanks for the awesome comment

      Best wishes from the remote Thai village blogger

      Peter
      Peter Beckenham recently posted…Have You Lost Touch With Your Readers?My Profile

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